Unlike traditional debit cards, BitCard dings you 2.50 each time you pull cash from an ATM or get cash back on in-store purchases in and outside of. Regardless of the actual target of the complaints, they have a very high total. BitPay has attracted a number of negative reviews on sites like Trustpilot and Google Play, with customers mentioning high fees and problems with the app. There are several complaints about glitches coming from other places and the customer trying to hold BitPay responsible. Many of the complaints seem to be using BitPay as the focal point for all things cryptocurrency-related. It looks as if the people who understand how cryptocurrency works love what BitPay has to offer and those who assume that crypto functions exactly like banks and credit cards are sorely disappointed. There seems to be a mixture of feelings about BitPay when it comes to reviews outside the Better Business Bureau website. Bitpay charges users 2 for withdrawing from an ATM. Users pay a 3 conversion rate if they use the card outside of the US. Among the huge selling points of Bitpay is that there are no transaction fees. The review revolved around all the little things wrong with the company. It just costs you 9.95 to order the card, which arrives in the mail within a week. BitPay is a Bitcoin wallet which is available on all the major mobile and desktop platforms, and offers a high level of security for storing and trading BTC. They also received one review with a 1/5 star rating. Many of the complaints seem to revolve around people’s confusion with cryptocurrency in general. Many of the complaints were addressed by the business, but there is little indication that they were settled to the customer’s satisfaction. The. They have logged 18 complaints in the last three years and 9 in the last year. On Trustpilot, the vast majority of reviewers complain about losing money either through unfavorable conversion rates or exorbitant fees. It appears that this is simply a part of their basic package and is not anything extra that a merchant would need to take advantage of.īitPay only works with cryptocurrencies and so needs to work in conjunction with an existing POS system.īitPay has a profile with the Better Business Bureau. This could have some appeal to merchants doing international business. As part of the ever-expanding BitPay ecosystem, this prepaid Mastercard transforms crypto holdings from niche investment to good-as-cash currency. They do accept recurring billing through their app but don’t advertise it as anything extra. BitPay Mastercard makes it easy to convert cryptocurrencies like Bitcoin and Ethereum into fiat currency and spend them anywhere and everywhere Mastercard is accepted. There are no directly stated extra services. It will not function independently for most merchants but can be useful. While this is not the seamless integration most merchants want from a payment option, it is easily downloaded and an account can be set up almost instantly.īitPay offers an avenue to an otherwise untapped payment source. Merchants can also utilize the app that is available on Android and Apple devices. This integrates with the POS system and allows transactions to be processed without unnecessary steps. They offer a payment tool that functions alongside the normal POS system.
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